Making a Business of Technology
Torry Harris is committed to finding cost effective solutions for clients that help strengthen the client's bottom-line. This requires Torry Harris to be ahead of the technology curve, continuously looking for newer solutions that the client can benefit from. The technologies that Torry Harris focuses on have a strong demand across growing industries.SOA (Service Oriented Architecture)
The SOA Business Unit in Torry Harris comprises specialists in the area with extensive web-services experience and domain knowledge. Apart from the several initiatives already active, Torry Harris combines this with service offerings in the 'Open Source' area.SOA requires enhanced use of licenses and access to code-base, to modify applications for diverse use. Our approach offers alternatives to costly and rigid implementations by combining the strengths of SOA and 'Open Source' thus making us an ideal SOA offshore implementation partner.
OSS Initiative
Apart from the SOA initiative, a parallel initiative is to utilize Open Source implementation of products to provide cost-effective solutions for the customers.The Open Source System products have come of age and there has been worldwide acceptance of these products by customers to implement their solutions.
Middleware
Torry Harris has been a key player in the Middleware domain since inception, offering services that establish communication links and patterns between diverse systems. This space remains one of our core focus areas, due to our extensive experience and industry expertise.Expertise in technologies like WebSphere, Message Broker, WMQ, DCE/Encina, TIBCO, webMethods and several other front-runner technologies gives Torry Harris considerable advantage over competition. Some examples are:
- Integration of a mobile service provider's work order management system and their SAP order management system (called the SAP-SWAT integration), which resulted in increased speeds and reduced the turn around time drastically.
Maintenance of an enterprise wide suite of Middleware messaging products, that is used for business transactions by a wall street major, on a 24/7 basis from Torry Harris offshore labs in Bangalore.
Packaged Product Implementation
Torry Harris has built competencies on several packaged products for the Telecom and Financial Services domains. These capabilities include:- Implementation of self-service applications on the MyNetonomy platform from Netonomy for different customer segments.
Custom Telecom billing solutions on the Portal Infranet platform.
High Volume Transaction Processing and service activation solutions on the Kabira platform.
- Analyze requirements and suggest how much of the in-built functionality of the products can be used to satisfy the requirements as well as how much of custom implementation is required.
Provide the solution architecture as well as the design of the proposed solution.
Implement the solution in conjunction with the onsite-offshore delivery model and stringent quality processes.
Application Development
- Application scope management
- Schedule compliance
- Project tracking and status
- Defect analysis and containment
- Request / problem management
- Costs Management
- Customer satisfaction
Application Maintenance
- Support that extends upto 24 hrs x 7 days
- Root Cause Analysis
- Request / problem management
- Incident Management
- SLA compliance and reporting
- Patches/Upgrades Deployment