Infographic: How Gamification can help Enterprises?

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What constitutes “Mobile Financial Services”?

The phenomenal adoption of next-generation mobile handsets in emerging markets has created opportunities for new and innovative mobile services. Mobile Financial Services has been a very promising one, among them.

Mobile Financial Services include a diverse range of financial services that are delivered using a mobile phone. It can be broadly categorized into M-banking and M-payment.

Mobile banking (m-banking) is the use of a mobile device primarily as a channel to conduct transactions from one or more bank accounts. It also offers a range of informational functions, such as balance enquiries, simplified statements, transaction notifications, or account alerts.

Mobile payment (m-payment) is the use of a mobile device to make a payment involving e-money. There are a variety of types of mobile payments, including:

  • Person-to-Person (P2P): also known as a mobile money transfer or mobile remittances.
  • Person-to-business (P2B): the payment of bills, goods, and services, and purchase of airtime.
  • Business-to-Person (B2P): when businesses pay people for example, in wages or for goods delivered, banks transferring loan amount, or microfinance.
  • Government-to-Person (G2P): an official body makes a payment, such as a salary or social transfer to an individual.

What are the partnerships in play?

Mobile Financial Services is a very complex business environment with several players teaming up to provide these services. The key players in MFS include:

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Although the term “gamification” was coined by Nick Pelling back in 2002, it didn’t gain popularity till about 2010. Businesses have been dismissing Gamification as a “fad”, and criticizing the use of game principles at the workplace. However, a deep dive thesis and some implementations and studies later, Gamification is seen to be producing very tangible results in areas of user engagement, customer retention, ROI, learning etc. and is no more considered a marketing gimmick. Gamification works - and we want you to know how, through this fun game we created back in 2008! 

During a client visit to our Global delivery center in Bangalore, India, the agenda was for the stakeholders (from a large enterprise telecommunications provider) to meet the delivery teams on the ground, interact with them, discuss project status, challenges if any and bond with the team here. The teams (with members both in the UK and in Bangalore) were delivering a multi-million dollar program that was meant to enhance the customer’s billing systems.  We decided to gamify this whole event – and what an unforgettable experience that was!!

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Torry Harris Business Solutions (THBS) is excited to announce the launch of our newly designed website, which goes live today, Friday 3rd January, 2014 and is located at the same address: www.thbs.com

That’s right folks; we took a dose of our own medicine.

Designed to provide the ultimate user-friendly experience with improved navigation and functionality throughout, the new website allows visitors to access detailed service information and other collateral with the option to share information across all major social networking sites. Viewers can now benefit from richer online content that is easier to navigate and share with others, assisting the specification process. This is a result of talking with customers and gaining valuable feedback. 

The site includes extensive service information to help customers understand THBS’s complete range of offerings. Get access to relevant whitepapers and case studies as you browse through. The new website also comes with the latest Corporate Brochure which you can download and share with others.

Created with the user experience firmly in mind, the website has been designed using the latest technology so the site is compatible with today's browsers and mobile devices. 

We hope you like our new website. If you experience any problems using it or if you have any suggestions, please post a comment under this post. You can also send your feedback at https://www.thbs.com/about-us/contact-us or via email at info@thbs.com

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Over the last couple of decades, evidence suggests that games have influenced our daily lives in numerous ways, given people spend an insane amount of time playing games. By one analyst's calculation, “The 11 million or so registered users of the online role-playing fantasy World of Warcraft, collectively, have spent as much time playing the game since its introduction in 2004, as humanity spent evolving as a species! About 50 billion hours of game time - this adds up to about 5.9 million years!” – Hard to digest – isn’t it?

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